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Frequently Asked Questions

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY? 

    We will reply you within 12 hours in working day.

  • Q. ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?

    We are a manufacturer with independent development capabilities, and we also have our own international trade department, and we produce and sell ourselves.

  • Q. WHAT PRODUCTS CAN YOU OFFER?

    We mainly produce deep groove ball bearings with an aperture range of 1-15mm, inch R series and 6 series, and F flange bearings.

  • Q. WHAT APPLICATIONS DO YOUR PRODUCTS RELATE TO?

    Our products cover almost the entire applicable fields of equipment manufacturing and machinery manufacturing and processing industries, and are widely used in automobiles, home appliances, machine tools, motors, water pumps, agricultural machinery, textile machinery, electric tools, high-end toys, fishing gear, model aircraft,automobile, motorcycle, water pump, electric tool, air compressor, reducer, industrial motor, generator, textile machinery, agricultural machinery, transmission equipment, machine tool and so on. Dongsheng bearing is also widely used in home appliances and office equipment, such as air conditioner, washing machine, vacuum cleaner, massager, sewing machine, range hood, microwave oven, copier and so on.

  • Q. CAN YOU DO CUSTOMIZED PRODUCTS?

    Yes,we are mainly doing customized products according to the customers’ drawings or samples.

  • Q. DO YOU HAVE SOME STANDARD PARTS?

    We mainly produce deep groove ball bearings with an aperture range of 1-15mm, inch R series and 6 series, and F flange bearings.

  • Q. HOW ABOUT THE CAPACITY OF YOUR COMPANY?

    We have 15 fully automatic production lines with a monthly production capacity of 6 million sets.

  • Q. HOW MANY EMPLOYEES OF YOUR COMANY?WHAT ABOUT THE TECHNICISTS?

    We now have more than 100 employees, including 10 engineers and 50 technicians.

  • Q. HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?

    First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;

    Then, we have advanced and complete top inspection equipment in the industry: microscope, inside and outside hole size tester, image measuring instrument, etc. The above-mentioned equipment can fully guarantee to provide customers with high-precision final castings, and at the same time can ensure that customers can meet all-round testing requirements for materials, such as physical and chemical properties, non-destructive testing, and high-precision geometric size testing.

  • Q. WHAT’S THE PAYMENT TERM?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc.

    For mass production goods, you need to pay 30% deposit before producing and 70% balance against copy of documents. The most common way is by T/T. L/C is also acceptable.

  • Q. HOW TO DELIVER THE GOODS TO US?

    Usually we will ship the goods to you by sea, because we are in Ningbo, and we are only 35 kilometers away from the Ningbo Port, it is very convenient and efficient to ship goods to any other countries. Of course, if your goods are very urgent, the Ningbo Airport and Shanghai Airport are also very nearby.

  • Q. WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?

    Our products are mainly exported to over 30 countries such as USA, Germany, Japan, Spain, Italy, UK, Korea, Australia, Canada, etc. Our clients include many OEM customers who specialize in train, automobile, forklift and construction machinery, we already have had cooperation with more than 10 of the world’s Top 500 companies as one of their major casting suppliers in China.

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